Returns & Exchanges

At Thrive Causemetics, we want you to love your purchase, which is why we offer a 60-day satisfaction guarantee on all products. If you are not completely happy with your order, we provide free returns and easy exchanges to ensure you find your perfect match.

Return Process

• 1.
  Start Your Request

  Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Items

  Choose the specific products you wish to return or exchange and provide a brief reason for the request.

• 3.
  Print Your Label

  Download and print the prepaid USPS shipping label provided by our portal and securely package your items.

• 4.
  Ship and Refund

  Drop off your package at any USPS location; once received, we will process your refund or ship your new exchange items within 5-7 business days.